Frequently Asked Questions
If you haven’t found the answer to your question,
you can always contact SokanRed.
He’ll be happy to reply.

🖼️ Are the artworks original?
Yes, all the paintings offered are original, hand-painted works by SokanRed. They are neither reproductions nor prints.
💬 A pressured purchase?
No. No transaction will ever be rushed.
SokanRed aims to create a climate of trust, respect, and kindness.
Take your time before making any decision to purchase.
🎁 Framing
By default, paintings are delivered unframed.
However, custom framing can be arranged upon request.
This will require:
– A personalized quote
– Additional preparation time
– And an adjustment to the final price.
🎨 Can I place a custom order?
Yes. If you appreciate SokanRed’s style but find that
the dimensions,
the dominant colors,
or the composition
don’t match what you’re looking for…
It is possible to commission a custom painting.
Standard sizes available:
– 20 M (73 × 50 cm)
– 40 M (100 × 65 cm)
– 60 M (130 × 81 cm)
– 80 M (146 × 97 cm)
Other formats may be possible with additional lead time.
👉 To place a custom order, simply contact the artist.
💳 Payment Methods
To purchase an artwork, two payment methods are available:
Payment via PayPal
Each artwork page features a “Buy” button allowing secure payment through PayPal.
Direct payment via Revolut or in cash
By Revolut transfer to the following number: +33 6 17 05 16 96
Or in cash, during a hand delivery.
❌ Checks are not accepted.
The painting will be shipped only after payment has been confirmed.
🚚 How is delivery handled?
You are always welcome to collect a painting directly from SokanRed’s studio (in Mérignac).
Within a radius of approximately 80 km, free home delivery can be arranged upon request.
For all other situations, you have two options:
You have your own transporter:
You may arrange for your usual carrier to pick up the artwork directly from the artist’s residence.
This option is at your expense and under your responsibility.
SokanRed handles the shipping:
The painting will be carefully packaged and shipped to the address of your choice.
Shipping and packaging fees will be added to the artwork price, depending on the size and destination.
⏱️ Delivery Time-frames
Delivery times range from 1 to 4 weeks depending on:
– The destination
– The format
– And any additional options (custom order, framing, etc.)
↩️ Returns
You have 15 days after receiving the artwork to request a return if it does not meet your expectations.
→ Simply contact the artist via the contact form.
→ A full refund will be issued upon receipt of the returned painting, excluding return shipping costs.
📃 General Terms and Conditions of Sale (T&Cs) — SokanRed
1. Purpose
These general terms govern the sale of original artworks offered by SokanRed, a visual artist. By purchasing an artwork via sokanred.art, the buyer fully agrees to these terms and conditions.
2. Artworks Offered
All artworks displayed on the site are original pieces created by the artist. They are sold unframed unless otherwise stated or agreed upon.
3. Custom Orders
Custom commissions are possible.
The buyer may request a specific format, dominant color, or theme by contacting the artist directly.
A non-refundable 40% deposit is required upon ordering. The balance must be paid before delivery.
4. Pricing
Prices are listed as net amounts, excluding:
-
Framing
-
Packaging and shipping fees
-
Banking or transaction fees (e.g., PayPal)
-
Customs duties (for deliveries outside France)
5. Payment Methods
Two payment methods are accepted:
-
PayPal, via the “Buy” button
-
Revolut at +33 6 17 05 16 96
Cash payments are possible upon hand delivery.
Checks are not accepted.
No artwork will be shipped without payment confirmation.
6. Delivery
-
Collection at the artist’s studio is possible (by appointment).
-
Free personal delivery is available within 80 km of Mérignac.
-
Shipping by Colissimo or via a transporter chosen by the buyer is also possible.
Shipping and packaging costs are at the buyer’s expense and added to the price of the artwork.
7. Right of Withdrawal
The buyer has 15 days after receiving the artwork to request a return.
In this case:
-
The artist must be notified via the contact form.
-
The artwork must be returned in perfect condition, at the buyer’s expense.
-
The purchase price (excluding shipping fees) will be refunded in full upon receipt.
8. Retention of Ownership
Artworks remain the property of the artist until full payment is received.
9. Intellectual Property
All artworks remain the exclusive intellectual property of SokanRed.
No reproduction or commercial use is allowed without prior consent from the artist.
10. Disputes
In the event of a dispute, an amicable solution will be sought.
If no agreement is reached, the matter will be submitted to the competent jurisdiction in France.
